Find quick answers to common questions about your account, subscriptions, signing in, and using Arcade Schoolhouse.
You'll find answers to frequently asked questions below, but you can always reach me directly at patrick@arcadeschoolhouse.com.
First, make sure you are logged into the same email that you used when started your subscription. Next, try logging out and logging back in again. If all that fails, reach out to me at the Support Email link below and I'll help you out.
You may see a message that reads: "Unable to sign in. The sign in link is no longer valid." You'll need to re-type your email on the sign-in page to resend a new log-in link, as each log-in link can only be used once. When you get the new email with a log-in link, do not double-click the button as it will only register the second click and the server will think the link has already been used.
By default, your computer will open email links in the email app's default browser. In your email app settings, you can change the default browser to your preferred one and it will use that every time. Another option is to right-click the link, and go to the "Open With" button in the dropdown, and select your preferred browser there.
Try refreshing the page. If the issue continues, feel free to send me a quick email with what is happening and I will take a look.
No installation needed. Everything runs right in your web browser.
No, not at all! Only the teacher needs a computer. The teacher can host games for the class and project the game on the board for all to play as a group. Think of it like a board game: everyone does not need a copy.
You will receive login links when signing in and occasional account-related emails. If you are not seeing them, try checking in your spam folder.
Go to your Dashboard (click the Account button in the top right), then select Billing and cancel your subscription there. If you run into any trouble, feel free to email me with the button below and I will take care of it.
Click the Email button below to message me directly and I'd be happy to help out.